Codix Technology SMC PVT LTD

Privacy Policy

Last Updated: 30-12-2025

Codix Technology (“Company”, “we”, “our”, or “us”) respects the privacy of its users (“you”, “your”) and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our mobile applications, software products, and digital services published on the Google Play Store.

By installing, accessing, or using our applications, you agree to the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • All Android applications published by Codix Technology
  • All related services, features, and content
  • Any future applications released under our developer account

This policy does not apply to third-party websites or services that may be linked from our applications.

2. Information We Collect

We collect only the information necessary to operate, maintain, and improve our applications.

2.1 Information You Voluntarily Provide

We may collect personal information when you voluntarily provide it, including:

  • Name
  • Email address
  • Contact information
  • Support requests or feedback content

This information is collected only when you choose to contact us or interact with optional features.

2.2 Automatically Collected Information

When you use our applications, we may automatically collect certain non-personal and technical information, including:

  • Device type, brand, and model
  • Android operating system version
  • App version and build number
  • IP address (used for security and analytics purposes)
  • Language and country settings
  • App usage statistics (such as feature interaction and session duration)
  • Crash logs and diagnostic data

This data is used to improve app performance, stability, and user experience and does not personally identify users.

2.3 Sensitive Information

We do not intentionally collect sensitive personal data such as:

  • Financial or payment information
  • Biometric data
  • Government-issued identifiers
  • Contacts, call logs, or SMS data

If any application feature requires sensitive access, it will be:

  • Clearly disclosed
  • Explicitly requested with user consent
  • Used strictly for the stated purpose

3. App Permissions

Our applications may request permissions such as:

  • Internet access
  • Storage access (for app functionality)
  • Camera or microphone access (only when required by a specific feature)
  • Notifications

Permissions are:

  • Requested only when necessary
  • Used solely for app functionality
  • Revocable at any time through device settings

4. How We Use Information

We use collected information to:

  • Provide and maintain application functionality
  • Improve performance, reliability, and usability
  • Diagnose technical issues and crashes
  • Respond to user inquiries and support requests
  • Enhance security and prevent misuse
  • Comply with legal and regulatory obligations

We do not sell, rent, or trade user information.

5. Third-Party Services and SDKs

Our applications may use trusted third-party services and software development kits (SDKs), including but not limited to:

  • Google Play Services
  • Analytics and crash reporting tools
  • Advertising services (if applicable)

These third parties operate under their own privacy policies. We ensure that all integrated services comply with Google Play policies and applicable data protection standards.

6. Advertising

If an application displays advertisements:

  • Ads may be contextual or personalized
  • Advertising partners may use device identifiers or cookies
  • Users may manage ad personalization through device settings

We do not allow deceptive, inappropriate, or misleading advertisements.

7. Data Retention and Deletion

We retain information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Meet legal, accounting, or regulatory requirements

Users may request deletion of their personal information by contacting us using the details provided below.

8. Data Security

We implement reasonable technical and organizational safeguards to protect user information, including:

  • Secure infrastructure
  • Restricted access controls
  • Use of reputable third-party services only

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

9. Children’s Privacy

Our applications are not intended for children under the age of 13, unless explicitly stated otherwise.
We do not knowingly collect personal information from children. If such information is identified, it will be deleted promptly.

10. International Data Processing

User information may be processed or stored on servers located outside your country of residence, including servers operated by trusted third-party service providers. Appropriate safeguards are applied to protect such data.

11. User Rights

Depending on applicable laws, users may have the right to:

  • Access their personal data
  • Request correction or deletion
  • Withdraw consent where applicable
  • Object to certain processing activities

Requests can be submitted via the contact details below.

12. Business Verification & D-U-N-S Compliance

Codix Technology is a legally registered business entity and is identified through the Data Universal Numbering System (D-U-N-S®).
We maintain a valid D-U-N-S number to support business identity verification, transparency, and regulatory compliance across global platforms and digital marketplaces.

The use of a D-U-N-S number does not imply certification, endorsement, or approval by any third-party organization.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our applications constitutes acceptance of the updated policy.

14. Contact Information

For questions, concerns, or data requests, contact us at:

Codix Technology
📧 Email: contact@codixtechnology.com
🌐 Website: https://codixtechnology.com
📍 Multan, Pakistan.